This core values list reflects what is truly important to us as an organization. These are not values that change from time to time, situation to situation or person to person, but rather they are the underpinning of our company culture. Many people feel Wisteria House Products, LLC is an exciting company of which to be a part and a very special place to work. These core values are the primary reasons for this feeling, and they transcend our size and our growth rate. By maintaining these core values, regardless of how large a company Wisteria House Products, LLC becomes, we can preserve what has always been special about our company. These core values are the soul of our company. Selling the Highest Quality Products AvailablePassion For Innovation
We appreciate and celebrate the difference innovative products can make in the quality of one's life.
Quality Standards
We have high standards and our goal is to sell the highest quality products we possibly can. We define quality by evaluating the composition of our products, safety, function and appearance of all of the products we carry.
Satisfying Our Customers Our CustomersThey are our most important stakeholders in our business and the lifeblood of our business. Only by satisfying our customers first do we have the opportunity to satisfy the needs of our other stakeholders.
Extraordinary Customer Service
We go to extraordinary lengths to satisfy our customers. We want to meet or exceed their expectations with every purchase. We know that by doing so we turn customers into advocates for our business. Advocates do more than shop with us, they talk about our Armadillo Dollar products
to their friends and others. We want to serve our customers competently, efficiently, knowledgeably and with flair. Education
We can generate greater appreciation and loyalty from all of our stakeholders by educating them about our products as wireless experts, their safety, and the current environment.
Meaningful Value We offer value to our customers by providing them with high quality products, extraordinary service and a competitive price. We are constantly challenged to improve the value proposition to our customers. Retail Innovation We value retail experiments. We constantly innovate and raise our retail standards and are not afraid to try new ideas and concepts. Supporting Team Member Excellence and Happiness
Empowering Work Environments Our success is dependent upon the collective energy and intelligence of all of our Team Members. We strive to create a work environment where motivated Team Members can flourish and succeed to their highest potential. We appreciate effort and reward results. Self-Responsibility We take responsibility for our own success and failures. We celebrate success and see failures as opportunities for growth. We recognize that we are responsible for our own happiness and success. Self-Directed Teams The fundamental work unit of the company is the self- directed Team. Teams meet regularly to discuss issues, solve problems and appreciate each others' contributions. Every Team Member belongs to a Team. Open & Timely Information
We believe knowledge is power and we support our Team Members' right to access information that impacts their jobs. Our books are open to our Team Members, including our annual individual compensation report. We also recognize everyone's right to be listened to and heard regardless of their point of view. Incremental Progress Our company continually improves through unleashing the collective creativity and intelligence of all of our Team Members. We recognize that everyone has a contribution to make. We keep getting better at what we do.
Shared Fate We recognize there is a community of interest among all of our stakeholders. There are no entitlements; we share together in our collective fate. To that end we have a salary cap that limits the compensation (wages plus profit incentive bonuses) of any Team Member to nineteen times the average total compensation of all full-time Team Members in the company.
Creating Wealth Through Profits & Growth
Stewardship
We are stewards of our shareholders' investments and we take that responsibility very seriously. We are committed to increasing long term shareholder value.
Profits We earn our profits every day through voluntary exchange with our customers. We recognize that profits are essential to creating capital for growth, prosperity, opportunity, job satisfaction and job
security.
Caring About Our Communities & Our EnvironmentSustainable Growth
We support our local businesses and the environment through our commitment to sustainable growth and by expanding the market for our products. Supporting local businesses We support our company policy to support local businesses, community first, state second, country third in that priority. Only in the event that we cannot find any vendor in that order will we ever take our business offshore or overseas.
Wise Environmental Practices
We respect our environment and abide by GREEN practices to monitor our carbon footprint and reduce whenever possible.
Community Citizenship
We recognize our responsibility to be active participants in our local communities. We give a minimum of 5% of our profits every year to a wide variety of community and non-profit organizations.
Integrity In All Business Dealings
Our trade partners are our allies in serving our stakeholders. We treat them with respect, fairness and integrity at all times and expect the same in return.
| 
